Technology

The growing trend of online home delivery business in Dubai

The United Arab Emirates is an alliance of seven different Emirates; they are: Abu Dhabi, Fujairah, Ras al-Khaimah, Ajman, Dubai, Sharjah and Umm al-Quwain. Fast food outlets and quick service restaurants strive to organize quick and convenient options for joint delivery of products. Home delivery is one of the growing markets in the United Arab Emirates. Today, the concept and ordering via the Internet from various restaurants have simplified the lives of people living in the country.

Online service delivery of a product or service is a form of electronic commerce that allows customers to purchase goods and services over the Internet.

There are three elements of online delivery:

1. Online shopping,

2. Online food ordering, and

3. Online supermarket

Ongoing Trends

There are thousands of online delivery websites in the United Arab Emirates, Dubai. They are also known as online delivery directories. These websites regularly post a list of menus from different restaurants or businesses along with their contact details. Most of the companies listed on these websites have 100 percent established delivery supply chains that offer guaranteed fast home delivery or even takeout options. Not only this, some companies have their own individual websites to serve the personal needs of individuals. But, more than 95 percent of these websites are owned by the top players in the business.

The delivery system concept has contributed immensely to the growth of the Gross Domestic Product (GDP) of the country. Not only this, large companies have seen a huge increase in demand from customers who rely solely on them. Therefore, this was also reflected in the growth of the previous year (2014), when the development of top players was continuously increasing while, on the other hand, the demand for small players was decreasing.

The competitive landscape

It was reported that the demand for online delivery products such as gift delivery, grocery delivery, cake delivery and flower delivery in Dubai saw huge growth. The main reason for this growth was due to the increase in the number of expats in Dubai and the fast and convenient delivery services offered by the brands. Most outlets have extended their premium services to checkout services.

Most of the local stores, shops, restaurants and outlets extended their wide range of products and services online to different segments of cooked food, ready-to-cook food, coffee shops, banks, bakeries, dry cleaners, music stores, medicine, florists. and more, to meet the demand of the delivery business.

The trend of online delivery, home delivery or takeout has had a huge negative impact on fast food restaurant outlets. Today, most people order delivery online instead of going to nearby fast food restaurant outlets. Therefore, the size of the market and the share value of restaurants experienced a significant drop last year.

examples

Below are some examples of the services that are currently trending in the United Arab Emirates, Dubai:

1. Organic seasonal fruits and vegetables: Dubai’s organic farmers grow the best seasonal organic fruits, produce, and vegetables and deliver products to your doorstep through an online ordering process.

2. Advertising flower gifts: Using different online websites for Dubai-style flower delivery. They provide a wide range of flower and gift solutions for customers.

3. Fast food: There are many online restaurant directories that offer a list of more than 2 lakh restaurants to choose from, offering multiple cuisines in Dubai.

future prospects

An ever-increasing demand for home delivery services will have a greater impact on the decline in point-of-sale demand. Also, the outbound services business, however, caters only to an influx of tourists. The main contribution of the logistics actors of the countries provides the practical, managerial and political possibilities of business.

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