MLM Training: How To Answer The 30 Most Common Questions And Rejections In MLM Or Network Marketing
Ok, you already made the call, you initiated the invitation, but things did not go as well as you expected.
Your potential client started asking some tough questions.
Gulp, suddenly your tongue got stuck! You panic and you said something stupid.
Just yesterday one of my downlines asked me after making her first calls to some prospects.
What do you say when they ask you, is this MLM? o Do I need to sell things? o Do I need to dedicate a lot of time?
Here are your answers to the 30 most frequently asked questions in MLM or Network Marketing.
1. What is this business about?
Answer 1 (check their website): Well, everything is explained on my website. Can you check it out today?
Answer 2 (if your company doesn’t provide a website): Well I can’t explain over the phone so the best way is to meet today or tomorrow so I can show you the details.
* Now the reason we don’t want to explain over the phone is simply because there is no way the potential customer can see the big picture with a few words transferred over the phone. Remember, our responsibility in MLM is to get the message across and the clearer the message, the less chance of rejection or misinformation.
2. Is this MLM?
Answer: (Answer a question with a question) Why do you ask that? Have you done MLM before?
* In this case, we answer a question with a question because we want to know if the prospect is NEGATIVE towards MLM. If prospects answer your question with a negative answer, for example. Yes I did and failed terribly or No, no, but my relative / friend was involved with an MLM and failed, so you need to be more tactful and respond Well, it’s not what you think or have seen. Please visit my website or I can show you the details when we meet today or tomorrow.
3. Is this one of those pyramids or money games?
Answer: No, of course not. Why do you say that? Did you have a bad experience with something like that?
* Again, we want to find out if the potential customer had a negative experience and we want to assure them that our business is nothing like that.
4. So do I need to sell something?
Answer: No, this business is not about being a super salesperson if you don’t like sales.
* The reason we say this is because more than 90% of the world’s population does not like sales. However, it is more of a fear of having to sell things because they do not see the benefits or what is in it for them.
5. Do I have to sell things to my family and friends?
Answer: No, you don’t have to if you don’t like doing it.
* Most people fear selling products to their family and friends; however, most of the time, their opinion will change when they realize how good the products are and how they can benefit from those products.
6. Do I have to make cold calls?
Answer: No, you don’t need to cold call if you don’t want to.
7. Do I have to spend many hours to do this business?
Answer: Well, it is actually flexible and totally up to you. The more time and effort you put into the business, the more you will earn, as there is no limit to the amount of money you can earn.
8. I don’t have many friends.
Answer: Okay. You do not need to depend on your friends and relatives to be successful in this business.
9. So what should I do?
Answer: You need to go through our company training and learn business basics, then follow our step-by-step system to guide you to success.
10. Do I need to invest a lot of money?
Answer: That is the beauty of this business. You do not need to invest a large amount of money to start the business. How much will it take to start a McDonald’s or Kentucky Fried Chicken franchise?
* The idea here is to make a powerful reference to a business like McDonald’s that everyone knows or has heard of. Then inform the potential customer that a McDonald’s franchise requires something like a million dollars to get started. However, our business only needs a few hundred or thousand dollars to start. Comparatively, that’s not a great investment at all!
11. I can’t speak as well as you.
Answer: In this business, it is not about being able to speak well. In addition, we will be guiding you with our step-by-step system that does not require you to speak well or be a good salesperson.
12. I am too busy.
Answer: Would you like to have more free time then?
* Explain to the prospect the ideas I shared in WHY MLM about trading your time for money and trading OPT (other people’s time) for your wealth. Many people think that they are doing well, but do not realize that they are still caught in the rat race.
13. I do not believe that MLM or Network Marketing is a professional career.
Answer: Have you heard of Donald Trump (ultra-rich billionaire real estate mogul on the hit show THE APPRENTICE) or Robert Kiyosaki (world-famous author of the book POOR DADDY)? If you both strongly recommend network marketing or MLM as one of the best businesses for people to get rich, do you think they will risk their reputations on something other than professional?
* The best way is to show them the book by Donald Trump and Robert Kiyosaki, which they co-wrote together, Why Do We Want You To Be Rich? And let’s move on to that entire chapter where they both recommend that we join network marketing to get rich!
14. Have you already made any money?
Answer (if you have just started): No, I have just started the business and any business takes time to generate income. However, I can introduce my upline who has already made money and is very successful. You can check his website or I can arrange a 3-way call to chat with him.
15. How long will it take me to earn money?
Answer: It depends on the amount of time and effort you put into the business. However, take at least 3 months to learn the ropes first.
16. What happens if I run out of friends?
Answer: As I mentioned, you don’t need to limit yourself to your friends and family. We will guide you step by step on how you can have an unlimited number of people to share your business with.
17. I don’t think I can afford the money to get started.
Answer: Do you really want to achieve your dreams? If so, find a way to get the money to get started. You can start saving now so you can start later.
18. You are already successful, so you can do it but I am not like you.
Answer: Do you want to change your life then? If so, start by being a good student and learn how to do it. We are ready to guide you to success.
19. Do I have to become a product expert?
Answer: No, we are just the messengers who pass the information on to others. We don’t need to become doctors, nutritionists, or product experts.
20. Can I develop my business abroad to other countries?
Answer: Yes, of course. With the Internet, we can share our business opportunity with anyone in any country in the world. As long as we can deliver the products there, anything is possible.
21. Can I start part-time and still be successful?
Answer: Yes, of course. Many of us start part-time and build up a significant income before moving on to full-time.
22. How long will it take to achieve a full-time income?
Answer: As with any business, give yourself at least 6 months to 1 year to generate a significant income.
23. Can I register a company to carry out this type of business?
Answer: Yes of course. You are already considered a self-employed business owner when starting this business, so you can register a sole proprietorship, partnership or joint-stock company to do this business and enjoy all the tax benefits.
24. Can I do this business together with my spouse?
Answer: Yes of course. In fact, we have seen many success stories of couples working together as partners in this business and not only helping with their finances, but also with their marriage.
25. Money in network marketing is too slow for me.
Answer: Well, if you are looking for quick money, it is generally associated with high risk. However, if you want low-risk, but highly leveraged passive residual income – that is, income that grows in your sleep without risking large investments – network marketing will give you that if you work in the business for 1 or 2 years.
26. Too many people fail in MLM.
Answer: Isn’t that true in any industry? For example, insurance, real estate agents, and even 9 out of 10 traditional businesses fail in a given year. Whether in MLM or any industry, the only people who fail are the ones who give up. And the ones who succeed are the ones who never ever give up.
27. I hear too many horror stories and negative comments about MLM.
Answer: There is nothing wrong with MLM as a business model. It is simply misunderstood by the general public. However, did you know that when the franchise started in the US, everyone said it was a scam? The same thing happened when personal insurance policies were first introduced to the general public. It took more than 20 years before the public began to accept that personal insurance was not a scam to scam their money, but a necessary protection. But if you had been one of those pioneering leaders in the insurance industry, you will be very rich today! So it’s the same situation for MLM, when fewer people understand it, that’s when the opportunity is BIG.
28. Do I need to convince people to buy products?
Answer: No. Your responsibility is to pass the information on to them so that they can review the DVD, website or magazine so that they can be convinced if they are interested. You don’t need to convince at all.
29. I don’t have extra time to do this.
Answer: If I told you today that I am selling my Ferrari sports car for $ 1000 and you only have until tomorrow to take advantage of this limited time offer, will you find time to get me $ 100 right now? If so, it means the point is if you really want it enough to find the time to do it. So do you really want to be successful or are you just fooling around?
30. I have no idea where or how to start.
Answer: No problem, let me guide you step by step with our new dealer orientation training system and quick start checklist.
* At this point, your company or organization’s training system should have a simple step-by-step checklist or training guide that you can use to duplicate your new downline to get started.
There you have it!
The 30 most common questions, answers and rejections in MLM or Network Marketing.